B88my Privacy Policy — Member Personal Data Protection

Your privacy is our priority. This document clearly explains how b88my collects, uses, stores and protects your personal information.

Last Updated: 1 January 2026

256-bit SSL Encryption

All data transmitted between your device and b88my servers is protected by bank-grade SSL encryption that cannot be compromised.

Secure Data Storage

Member personal data is stored on servers protected with strict access controls. Only authorised staff may access sensitive information.

Your Data Controls

You have the full right to access, correct, or request deletion of your personal data stored in the b88my system.

No Third-Party Data Sales

B88my has never and will never sell, rent, or share your personal data with unrelated third parties for marketing purposes without your consent.

Malaysia PDPA Compliance

The b88my Privacy Policy is drafted in accordance with the requirements of the Malaysian Personal Data Protection Act 2010 (PDPA) to ensure your rights as a user are fully protected.

Contents

  1. Introduction
  2. Data Collected
  3. Collection Purpose
  4. Data Sharing
  5. Data Security
  6. Retention Period
  7. User Rights
  8. Cookies & Tracking
  9. Children's Privacy
  10. FAQ

This policy applies to all users of the b88my platform, including the website and mobile app.

By using the b88my platform, you consent to the collection and use of your personal data as described in this Privacy Policy. Please read this document carefully and contact us if you have any questions.

1 Introduction

B88my cares about the privacy of every member who uses our platform. We understand that your personal information is sensitive, and we are committed to handling it with the highest level of security and transparency.

This Privacy Policy explains what personal data we collect, why we need it, how we use it, who we share it with (if anyone), and what your rights are regarding that data. It applies to all your interactions with b88my — whether through our official website, Android app, iOS app, or any of our customer support channels.

As a platform operating in Malaysia and serving Malaysian users, we comply with the Personal Data Protection Act 2010 (PDPA) and all related regulations currently in force. This compliance is not merely a legal obligation for us — it reflects our core value of respecting and protecting the trust you place in us.

b88my has never sold member personal data to any third party for marketing purposes or other commercial purposes unrelated to our services.

2 Personal Data We Collect

B88my collects your personal data through several different methods depending on your interactions with our platform. The following are the main categories of data collected:

Data Category Example Information Collection Methods
Identity Data Full name, IC number, date of birth, gender Registration form, KYC verification
Contact Data Email, phone number, residential address Account registration, profile updates
Financial Data Bank account number, bank name, transaction records Deposit and withdrawal requests
Technical Data IP address, device type, browser, operating system Automatic logs generated during platform use
Behavioural Data Gaming history, session duration, favourite games Platform activity recorded automatically
Communication Data Live chat records, support emails, complaints Interactions with the customer support team

We only collect data that is strictly necessary to provide the services you request. We do not collect sensitive information such as passwords in plain text — all passwords are stored as irreversible hashes.

3 Data Collection Purpose

Every piece of data we collect has a clear and legitimate purpose. b88my uses your personal information for the following purposes:

  • Account Management: Creating, verifying and managing your member account, including the required identity verification (KYC) process.
  • Transaction Processing: Processing deposits, withdrawals and all other financial transactions accurately and securely.
  • Platform Security: Detecting and preventing fraud, money laundering, multiple account ownership and other unauthorised activity.
  • Customer Support: Helping you resolve technical issues, account enquiries and any service-related concerns.
  • Service Communications: Sending important notifications related to your account, promotions, system updates and changes to terms.
  • Legal Compliance: Meeting the reporting and documentation requirements mandated by applicable Malaysian law.
  • Platform Improvement: Analysing usage patterns in aggregate (without individual identification) to improve the user experience.

We do not use your personal data to make automated decisions that significantly affect you without human involvement. Every important decision regarding your account is reviewed by our team.

4 Data Sharing with Third Parties

B88my does not share your personal data with external parties except in the following limited and controlled situations:

  • Payment Processors: Required transaction details are shared with banks and payment service providers such as FPX, Touch 'n Go and GrabPay solely for the purpose of processing your transactions.
  • Game Providers: Minimal technical data required to run gaming sessions is shared with game providers integrated with our platform.
  • Legal Authorities: We will disclose required data when mandated by law, court order, or a valid request from Malaysian enforcement agencies.
  • Cloud Computing Services: Data is stored on secure cloud servers and subject to strict confidentiality agreements with our infrastructure providers.

All third parties we engage are required to sign data protection agreements that restrict how they may use shared information. They are not permitted to use your data for any purpose outside the scope of the services they provide to b88my.

5 Data Security Measures

B88my invests seriously in security infrastructure to ensure your personal data is always protected. Security measures we have implemented include:

  • 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
  • Passwords are stored using the bcrypt hashing algorithm, which is irreversible.
  • Two-factor authentication (2FA) is available for all member accounts as an additional layer of security.
  • Regular security scans and penetration testing conducted by independent third parties.
  • Strict internal access controls — only trained and authorised b88my staff may access sensitive member data.
  • 24/7 system monitoring to detect unauthorised access attempts or suspicious activity.
  • Established incident response procedures to address any security breach swiftly.

While no system is 100% secure, we apply security standards on par with financial institutions to protect your data. Should any security breach occur that affects your data, we will notify you as soon as possible.

6 Data Retention Period

B88my retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law.

  • Active Account Data: Retained for the duration your account is active and up to 7 years after account closure for audit record purposes.
  • Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysian financial legal requirements.
  • Communication Logs: Support chat records and emails are retained for 2 years from the date of interaction.
  • Technical Log Data: IP address logs and technical activity are retained for 12 months for security purposes.
  • KYC Verification Data: Submitted identity documents are retained for the duration of the active account and 7 years thereafter.

When data is no longer needed and there is no legal obligation to retain it, b88my will delete or anonymise it in a secure and irreversible manner.

7 Your Rights as a User

Under the Malaysian Personal Data Protection Act 2010 and b88my's internal policies, you have the following rights regarding your personal data:

Right of Access — Request a copy of the personal data we hold about you
Right to Rectification — Correct inaccurate or outdated data
Right to Erasure — Request deletion of your data (subject to legal obligations)
Right to Object — Object to the processing of your data for specific purposes
Right to Portability — Receive your data in a machine-readable format
Right to Unsubscribe — Stop receiving marketing communications at any time

To exercise any of the above rights, please contact the b88my customer support team via 24/7 live chat or our support email. We will process your request within 14 business days and provide a written response outlining the actions taken or to be taken.

8 Cookies and Tracking Technologies

B88my uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

We use the following types of cookies:

  • Essential Cookies: Required for core platform functions such as login verification and session security. These cookies cannot be disabled.
  • Performance Cookies: Collecting anonymous data on how visitors use our website to help us improve platform performance.
  • Functional Cookies: Remembering your preferences such as language, font size and other display settings to deliver a more personalised experience.
  • Session Cookies: Temporary cookies that are automatically deleted when you close your browser, used to maintain your gaming session.

You can manage cookie settings through your internet browser. Please note that disabling certain cookies may affect the functionality of the b88my platform.

9 Children's Privacy

B88my does not provide services to individuals under the age of 21. We do not knowingly collect personal data from children or minors below the stipulated age limit.

Should we discover that personal data of a minor has been collected inadvertently, we will take immediate action to delete that data and close the associated account. Parents or guardians who believe their child may have registered an account with b88my are asked to contact our support team immediately.

Every member who registers automatically confirms that they are 21 years of age or older. Age verification through the KYC process is carried out for all new accounts.

10 Privacy FAQ

Here are answers to the most frequently asked questions by b88my members regarding their privacy and data protection.

Yes, you have the right to request a copy of the personal data we hold about you. Contact our support team via live chat or email stating your data access request. We will process the request within 14 business days and send your data report in a secure format.

Yes. The b88my mobile app uses the same SSL encryption as the web version. All communication between the app and our servers is fully encrypted. We also recommend enabling screen lock and biometric authentication on your device for added security.

When you close your account, b88my will deactivate your profile and your data will no longer be actively accessible. However, certain records such as financial transaction records will be retained for 7 years in compliance with legal obligations. After that period, all data will be permanently deleted.

You can opt out of promotional emails at any time by clicking the "Unsubscribe" link at the bottom of any promotional email from us, or by contacting our support team and requesting removal from the promotional mailing list. This will be processed within 3 business days.

Data sharing within the b88my group of affiliated companies is carried out solely for legitimate operational purposes such as technical support and integrated payment processing. All entities within the group are bound by strict data protection agreements and are subject to privacy standards equivalent to this document.

Your Data Is Safe with b88my

Register an account today and play with peace of mind — your privacy and data security are our top priority.

Register a Free Account About b88my

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