b88my's Official Commitments

B88my Responsible Gambling — Play Safe

Online gaming should be entertainment, not a burden. b88my provides tools, guidance, and full support so every member can enjoy a healthy and controlled gaming experience.

Adjustable Deposit Limit
Self-Exclusion Available
24/7 Support
Minor Protection

B88my Self-Control Tools

We offer a range of tools you can use on your own to ensure your gaming activity stays within control.

Deposit Limit

Set daily, weekly, or monthly deposit limits to ensure you never spend more than you can afford.

Session Time Limit

Set a daily session time limit so you don't spend too long in front of the screen and always have time for other things in life.

Temporary Break

Use the cooling-off feature to temporarily suspend access to your account for anywhere between 24 hours and 30 days, based on your needs.

Self-Exclusion

Long-term self-exclusion options ranging from 6 months to 5 years are available for those who need a longer break from the platform.

Activity Review

Monitor your gaming history, deposits, and withdrawals via the account dashboard for a clear picture of your gaming patterns.

Instant Support

The b88my support team is available 24/7 via live chat if you feel that your gaming activity is beginning to affect your daily life.

b88my Responsible Gambling Philosophy

At b88my, we believe that online gaming should be a form of enjoyable entertainment — not a source of stress, debt, or family problems. This is why we invest not only in a quality gaming platform, but also in protection and support systems that help our members play in a healthy way.

Responsible gambling means playing with money you can afford to lose, at a time that suits you, and purely for entertainment — not as a way to earn income or escape life's problems. When this balance is disrupted, that is the time to pause and seek help.

B88my does not offer responsible gaming tools merely as a formality. We train our support team to detect signs of problem gaming and we proactively reach out to members who show at-risk patterns. This is part of our non-negotiable commitment to the well-being of our member community.

All responsible gaming tools on b88my take effect immediately once set. Limits cannot be relaxed within 24 hours — this ensures your decision is respected even if you change your mind.

Recognise the Signs of Problem Gambling

Many people don't realise their playing habits have shifted from entertainment to something more serious. Here are the warning signs to watch for — whether in yourself or someone you care about:

Spending more money than planned every time you play

Chasing losses — attempting to win back money that has already been lost

Lying to family or friends about how much time or money has been spent

Neglecting work, family, or health responsibilities due to gambling activity

Borrowing money or selling possessions to fund gambling

Feeling anxious, irritable, or restless when unable to gamble

Continuing to play despite knowing it is negatively affecting your life

Using gambling as an escape from stress, sadness, or life problems

If you recognise three or more of the signs above in yourself, it is a clear signal that you need to pause, talk to someone you trust, and possibly seek professional help.

Self-Check

Answer the following brief questions honestly. If your answer is "Yes" to three or more questions, we encourage you to contact our support team or seek professional guidance.

Self-Assessment Questions

1

Have you ever gambled with money that was meant for daily necessities such as rent, bills, or food?

2

Have you ever felt the need to hide your gaming activity from family members or friends?

3

Have you ever tried to stop or cut down on gambling but failed to do so?

4

Have you ever played longer than you originally intended?

5

Have you ever borrowed money from anyone specifically for the purpose of gambling?

6

Do you often think about gaming while going about your daily activities?

This is not an official diagnostic test, but it is a useful starting point for self-reflection. If you are unsure, speaking openly with the b88my support team is a smart step to take.

How to Use the Self-Control Tools

All responsible gaming tools can be accessed directly through your account settings on b88my, whether via the website or mobile app. Here is a quick guide to each tool:

Setting a Deposit Limit

Login → Account Settings → Responsible Limits → Deposit Limit. Choose a period (daily/weekly/monthly) and enter the amount. Takes effect immediately. Reducing an active limit takes effect within 24 hours; increasing a limit takes 7 days to come into effect.

Session Time Limit

Login → Account Settings → Session Time Limit. Set the maximum number of hours you wish to play per day. The system will send an alert when you are approaching the limit and will automatically end the session once the limit is reached.

Temporary Break (Cooling-Off)

Login → Account Settings → Temporary Break. Choose a period between 24 hours and 30 days. During the break, you cannot log in or make deposits. Your account balance remains safe. The break cannot be cancelled early.

Long-Term Self-Exclusion

Contact b88my customer support via live chat to request self-exclusion for 6 months, 1 year, 3 years, or 5 years. During this period, your account will be fully closed and you will not be able to register a new account.

Understanding Your Gambling Risk Level

Not all games carry the same level of addiction risk. Understanding these differences helps you make more informed choices when using the b88my platform.

Video Slots
High
Live Casino
High
Sports Betting
Medium
Fish Shooting
Medium
Bingo
Low

Games with fast rounds and the opportunity to wager large amounts in a short time generally carry higher risk. We encourage members to set stricter limits when playing high-risk games.

Tip: Start with a low deposit limit when trying a new game type. This lets you enjoy the new experience without the risk of significant losses during the learning phase.

b88my's Promise to Our Members

FAQ — Responsible Gaming

Here are answers to the most frequently asked questions about responsible gambling at b88my.

No. Self-exclusion is designed as a serious commitment and cannot be cancelled before the chosen period ends. This protects you from impulsive decisions. Once the exclusion period expires, you will need to actively contact our support team to reactivate your account — it will not be reactivated automatically.

Yes, completely safe. Your real money balance is not affected during self-exclusion. You may request a withdrawal of that balance even while excluded — contact our support team and we will help process the withdrawal to your registered bank account.

b88my enforces a minimum age requirement of 21 and carries out identity verification (KYC) for all new accounts. We encourage parents and guardians to use parental control software on devices shared with children. If you suspect any child is accessing your account, change your password immediately and contact our support team.

The first step is to speak with them calmly and without judgement. Share your observations about the behavioural changes you have noticed. Encourage them to contact the b88my support team to learn about self-control tools. If the problem is more serious, seek professional counselling. Support from loved ones is one of the most important factors in recovery.

A cooling-off period is a short break lasting 24 hours to 30 days, suitable if you feel you need a brief pause or are under stress. Self-exclusion is a more serious commitment lasting 6 months to 5 years, designed for those who recognise that gaming has become a real problem in their lives. Neither can be cancelled before the period ends.

Play for Fun, Not Pressure

Register a b88my account and enjoy a safe gaming experience with a full suite of self-control tools right at your fingertips. Your well-being is our priority.

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